Tim Mundy selects EVDuty for his 2017 Chevrolet Volt
(Author: Tim Mundy)
When I read an article in 2007 about the Chevrolet Volt concept vehicle, I told myself that I was going to buy that car some day. Fast forward to 2016, when I needed to purchase a new car: the Ontario Government’s commitment to electric vehicle technology with attractive incentives for the car and the installation of the charging station.
I met Sales Consultant Claire Turpin of Myers Chevrolet in Orleans, who facilitated my purchase. It turns out that her son has had two Volts, and this certainly helped Claire know the product inside and out. When I ordered the vehicle I was expecting to wait for months for delivery as I was told that the 2016 model year run had ended and the 2017 production had begun.
I was thrilled to find out that my new Volt would be delivered on April 25th.
When I took delivery of the Volt, I was given information about the purchase of charging stations. GM endorses the Bosch charger and included information with the delivery documents. However, I wanted to learn about all the options for chargers.
I did contact Bosch, and provided all the information they required to start installation process. But Bosch never contacted me – and a quick Google search made me realize that I would probably be disappointed with the whole Bosch experience.
I was grateful to the sales manager at Myers who told me about the variety of resources available for the electric car. He suggested I check out the Time to Electrify website, started by a local Ottawa guy- Eric Carrière.
Happily I checked out www.timetoelectrify.ca. On the website I learned out about the EVDuty. I liked what I saw. It was made in Canada, and its specifications seemed to be in line to endure the rigors of an Ottawa Winter.
I contacted Eric, who responded right away, and helped me through the whole process of purchasing my EVDuty. My electrician, JP had the wiring installed and inspected in just a few days. I have been enjoying flawless use of my charger for several weeks now.
My 2017 Volt is everything I expected it to be and more. I still haven’t heard what the engine sounds like because I have yet to resort to the gas option.
I had a similar experience with Bosch. They only ended up contacting me after I sent them a scathing email criticising their total lack of customer service in Canada, but by then I already bought an EVSE from Sun Country Highway.
I wish that I would have known about the EV-Duty EVSE, but their product is not well known in western Canada because the website is only in French! 😉 Eh bien!
Definitely buy local to get better customer service.